Accessibility Statement for SiFi
SiFi is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying the relevant accessibility standards to provide a website that is inclusive and user-friendly.
Our Commitment to Accessibility
We believe that everyone should have equal access to information and services online, regardless of their abilities or disabilities. Therefore, we have invested significant resources to ensure that our website, sifi.sa, is designed and developed to be as accessible as possible.
Standards and Guidelines
SiFi strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines outline best practices for making web content more accessible to people with disabilities. Conforming to these guidelines helps make our website more user-friendly for everyone.
Accessibility Features Implemented
To ensure that our website is accessible, we have implemented the following features:
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for screen readers and other assistive technologies to understand the context and meaning of the information.
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Alternative Text for Images:
Every image on our website includes descriptive alternative text (alt text) to provide context for users who cannot see the image.
- Keyboard Navigation: Our website can be navigated using a keyboard alone, ensuring that users who cannot use a mouse can still access all content and features.
- Sufficient Color Contrast: We have carefully selected color combinations to ensure that there is sufficient contrast between text and background, making it easier for users with low vision to read our content.
- Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
- Forms Accessibility: All forms on our website are designed to be accessible, with clear labels and instructions to assist users in completing them.
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Video Captions and Transcripts:
Videos on our website include captions and transcripts to make them accessible to users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, further enhancing the accessibility of our website.
Specific Accessibility Measures
SiFi is dedicated to continuous improvement in accessibility. Some specific measures we have taken include:
- Regularly auditing our website for accessibility issues using automated tools and manual testing.
- Providing accessibility training for our development and content teams.
- Involving users with disabilities in the testing and feedback process.
- Monitoring and addressing user feedback related to accessibility.
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations on our website. We are aware of the following potential issues and are working to address them:
- Some older PDF documents may not be fully accessible. We are working to replace these documents with accessible versions.
- Certain third-party integrations may not be fully accessible. We are collaborating with our vendors to improve the accessibility of these integrations.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
SiFi Accessibility Team
Al Olaya District, Riyadh 12214, Saudi Arabia
Phone: +966 618811308
Email: accessibility@sifi.sa
We are committed to responding to accessibility feedback within 5 business days and working to resolve any issues as quickly as possible.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may submit a formal complaint to the Saudi Communications and Information Technology Commission (CITC). Information on how to file a complaint can be found on the CITC website.
Website Navigation
To help you navigate our website, here are some useful links:
Third-Party Content
Our website may contain content provided by third parties. While we strive to ensure that all content on our website is accessible, we cannot guarantee the accessibility of third-party content. We encourage you to contact the third-party provider directly if you encounter any accessibility issues with their content.
Ongoing Efforts
SiFi is committed to maintaining and improving the accessibility of our website. We will continue to monitor our website for accessibility issues and make necessary updates to ensure that it meets the needs of all users. Our accessibility efforts are guided by our core values of inclusivity, innovation, and customer satisfaction.
This accessibility statement was last updated on October 26, 2023.